Frontline Leasing 1.0 with Lisa Trosien

Lunch sponsorship details PDF

Attendee Pricing Per Person 

Member Rate                                                                                    $189
Member Group Rate* (groups of 5 or more attendees)             $169
Non-Member Rate                                                                           $289

**You must register attendees together to receive the group rate.  If attendees do not register together, we will not accommodate requests for pricing adjustments after payment is received. 

If you've already purchased tickets at the group rate, and want to add additional attendees at the reduced rate, please e-mail maria@caapts.org  

Course Description

A fun, fast-paced, and highly interactive training for Leasing Professionals ready to grow

You’ve got some experience (or you're a total newbie) and now it’s time to build real confidence, consistency, and skill. Frontline Leasing is designed for Leasing Professionals who are still developing their voice, style, and strategy as a Leasing Professional. This motivating, hands-on session is packed with relatable examples, engaging activities, and practical tools that Leasing Professionals can put to work immediately.

We’ll focus on what today’s renters respond to, how to strengthen your leasing conversations, and how to handle common challenges with professionalism and ease. Plus, we’ll talk about how AI is changing the leasing experience and how human connection still wins when it counts.

Learning Objectives / Takeaways:
✅ Learn how to engage today’s renters and guide their decision-making process
✅ Strengthen your communication across phone calls, in-person tours, and follow-up
✅ Build confidence in presenting apartments in a way that feels natural and persuasive
✅ Translate features into real value for the renter
✅ Gain tools for handling hesitation, ghosting, and objections without getting flustered
✅ Understand where AI fits in and why your personal impact matters more than ever
✅ Walk away energized, equipped, and ready to make an impact

Whether you're a few weeks in or a few months on the job, Frontline Leasing helps you move from doing the job to excelling at it.

***Approved for 5 CECs towards NAAEI Designations (CAM, CAPS, CALP)