Professional Education Programs

Why education?

A highly-skilled staff ensures your operations run more cost efficiently, residents and staff are more satisfied and a greater number of your apartments stay occupied, all resulting in a substantial increase in your organization’s value. Simply put, a highly educated and trained staff equals an improved bottom line.

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How can the CAA help?

The Chicagoland Apartment Association is committed to providing members and industry professionals with cutting-edge, professional education and training opportunities.

Online Education

Don't have the staff coverage to attend as many off-site trainings as you'd like? Looking for a way to provide quality training to your employees on a tight budget? CAA's distance learning programs are the ideal solution!

Quarterly Education Program

CAA offers a multitude of one hour, half-day and full-day educational courses for all types of multi-family housing professional staff:

  • Planned and offered one quarter in advance to ensure your staff receives training on current trends and issues critical to the industry
  • Typically offered mid-week and range in cost from $79 to $149 depending on course length and your membership status with CAA.‚Äč

NAA Professional Designation Programs

Education programs and designations of the National Apartment Association are the premier offerings for multi-family housing professionals. Designates are recognized and respected for excellence throughout the industry. Through the CAA, your staff can fully obtain any of the NAA designations or simply take advantage of individual program modules. Learn more here.

Leasing Agent License

How do I get my Leasing Agent license in Illinois?

In order to obtain an Illinois Real Estate Leasing Agent license in the State of Illinois you must be at least 18 years old, a high school graduate or equivalent (G.E.D.), successfully complete a 15-hour Leasing Agent course at a real estate school approved by the Illinois Department of Financial and Professional Regulation, pass the state licensing exam.

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Class attendance disclosure

CAA has made every effort to secure the best possible registration rate for all classes and events. That rate results from a negotiated overall package of all class and event needs such as instructors, classroom space and other requirements. CAA will incur costs if the association falls short of its minimum 10 student attendance guarantee per class or event. CAA appreciates your support and understanding of this important issue. If you experience difficulties when registering, please contact Alana at