Today's multi-generational workforce requires leaders to be clear, concise and walking the talk when it comes to productivity, teamwork, and putting the resident first. This webinar will provide you tools, tips, and processes to create a synergistic team, lay out clear expectations and goals and proactive problem solving. Key take-aways will be:
- Learning a process for coaching and feedback
- Setting clear expectations for your team or organization
- Leading multi-generations
Join Kimberly Pung and the Webinar Wednesday Team on December 12, 2018 at 2pm Eastern Time to Get the Tools to Lead Your Team to Excellence!
REGISTER FOR THIS WEBINAR
Enter the code "18CAA" in the coupon field when registering to receive a discount of $5 off the regular price of $29.99.
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Kimberly Pung:
Master Connection Associates, (MCA) is a premier international consulting and training firm specializing in customer service, sales, and leadership. In addition to being a lead facilitator, Kimberly oversees the training and design team, keeping us at the forefront of industry trends. Kimberly has a passion for service and leadership excellence and this comes through in her energy and presentation style. Prior to joining MCA, Kimberly was Director of Training for Pebble Beach Resorts. In that role, she managed all training and organizational development, which included three hotels, five golf courses and a spa. Kimberly’s coaching skills and enthusiasm promotes open communication and active participation in her workshops. She works with customers in sales, customer service and leadership training.