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Webinar Wednesday: Building a Better Culture - Why Emotionally...

Wednesday, August 26, 2020
1:00 PM - 2:00 PM (CDT)

Event Details

Building a Better Culture - Why Emotionally Intelligent Leaders Win

Leaders in property management know from the first time a resident or a client yells at you, an emotional reaction happens. Many people don't realize Emotional Intelligence (aka your EQ) is involved in nearly every aspect of our business. Being aware of your emotions and leadership style helps you handle yourself effectively. Personal and social competence skills will help you guide your team to better results, enhanced communication and higher productivity. Are you aware of the team culture you are creating as a leader? Discover how your EQ makes you a stronger, better leader.

  • Learn how EQ fits into your overall Leadership skills
  • Discover how to de-escalate an emotional situation
  • Identify what type of emotional culture you create as a leader
  • Explore the six types of emotional leadership styles and which works when
  • Discover how your emotional intelligence makes you a stronger leader

Join Valerie M. Sargent and the Webinar Wednesday Team on August 26, 2020 at 2pm Eastern Time to Learn How to be an Emotionally Intelligent Leader!

Enter the code "18CAA" in the coupon field when registering to receive a discount of $5 off the regular price of $29.99.

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executive, Training Directors, Marketing Directors 

About Valerie M. Sargent:

Valerie M. Sargent is President of Yvette Poole & Associates. A national Speaker, Trainer, Consultant, Investor and EQ Executive Trainer/Coach, Valerie specializes in Leasing, Sales, Marketing, Customer Service and Leadership. Her Level 1&2 TalentSmart Emotional Intelligence certification has her taking companies’ teamwork and communication to inspiring new levels. After over 25 years in the multifamily industry, this expert knows how to bring vitality to individuals and organizations! Find her at and

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact Multifamily Insiders.

For More Information:

Alana White
Alana White
Director of Education and Programs Chicagoland Apartment Association (312)224-4810