Front Line Leasing with Lisa Trosien

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Thursday, May 7, 2020
9:00 AM - 3:00 PM (CDT)
Assocation Forum Office
10 S Riverside Plaza, Suite 800
Chicago, IL 60606
US

Event Details

Front Line Leasing for Beginners

This course is designed for the newer Leasing Professional to help you hone your skills and turn leads into leases!

Attendees will learn:

  • The importance of appearance, attitude, body language, and confidence and how to present themselves to prospective renters
  • How to personalize your tours for your customer's needs and wants
  • Closing as a process, not an event
  • How to follow up with prospects for maximum results
  • Why selling your management company is so important in building value
  • How to transition the customer from prospect to resident
  • The skill of resolving objections
  • The best lead management techniques

 

Lisa Trosien is a multifamily educator, consultant, and strategist with over 25 years of industry experience. She is a frequent presenter for the National Apartment Association as well as presenting for the National MultiHousing Council, the National Association of Homebuilders, state and local apartment associations, and owners across the United States and Canada. Media outlets such as the Wall Street Journal, Chicago Tribune,Washington Post, National Public Radio, Self Magazine, Radio America, and CBS MarketWatch utilize her expertise. Lisa is well known for her meticulous research and strong presentation skills.

 

Carries 5.5 CECS for NAAEI credentials CAM, CAPS, NALP

For More Information:

Alana White
Alana White
Programs & Professional Development Manager Chicagoland Apartment Association (312)207-1890x4
Lunch will be provided by CORT.