Live Virtual Course: Front Line Leasing with Lisa Trosien

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Tuesday, August 11, 2020 to Tuesday, September 22, 2020

Event Details

Front Line Leasing - Live Virtual Course
While you can no longer sign up for the package, you can sign up for the individual sessions through the link located in the schedule below.

This course is designed to help you hone your skills and turn leads into leases!

Attendees will learn:

  • Selling Live, Virtually and Self-Guided
  • The importance of appearance, attitude, body language, and confidence and how to present themselves to prospective renters
  • How to personalize your tours for your customer's needs and wants
  • Closing as a process, not an event
  • How to follow up with prospects for maximum results
  • Why selling your management company is so important in building value
  • How to transition the customer from prospect to resident
  • The skill of resolving objections
  • The best lead management techniques

*Carries 6 CECS for NAAEI credentials CAM, CAPS, NALP

Date                                                      Module

Tuesday, August 11, 2020                 Turning Leads into Leases Part 1
Tuesday, August 18, 2020                 Turning Leads into Leases Part 2
Tuesday, August 25, 2020                 Selling Live, Virtually and Self-Guided Part 1
Tuesday, September 8, 2020            Selling Live, Virtually and Self-Guided Part 2
Tuesday, September 15, 2020          Objections and Follow Up
Tuesday, September 22, 2020          Closing


Lisa Trosien is a multifamily educator, consultant, and strategist with over 25 years of industry experience. She is a frequent presenter for the National Apartment Association as well as presenting for the National MultiHousing Council, the National Association of Homebuilders, state and local apartment associations, and owners across the United States and Canada. Media outlets such as the Wall Street Journal, Chicago Tribune,Washington Post, National Public Radio, Self Magazine, Radio America, and CBS MarketWatch utilize her expertise. Lisa is well known for her meticulous research and strong presentation skills.

For More Information:

Alana White
Alana White
Programs & Professional Development Manager Chicagoland Apartment Association (312)207-1890x4

Click the "Registration Options" button above for more information about sponsorships.