Fair Housing for Maintenance Professionals

Maintenance professionals are on the front lines of resident interactions, making fair housing knowledge essential. This webinar will cover real-world scenarios, practical do's and dont's, and tips for handling everyday situations - in compliance with fair housing laws. Equip your team with the tools they need to stay compliant, reduce liability, and create a welcoming community for all.

Topics will include:  

• Best practices for entering apartments and respecting resident privacy
• Do's and dont's when responding to service requests
• Communicating with residents in a fair and consistent manner
• Common fair housing pitfalls maintenance professionals should avoid
• Practical tips to support compliance and protect your community

*This class qualifies for 1 CEC towards NAA Designations (CAM, CALP, CAPS)